Privacy Policy

Last updated: December 21, 2025

Your privacy is important to us. This Privacy Policy explains how PMpathshala ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you use our website, enroll in our courses, or interact with our services.

1. Information We Collect

1.1 Personal Information You Provide

When you enroll in our courses or interact with our services, we may collect:

  • Identity Information: Full name, photograph (if provided)
  • Contact Information: Email address, phone number, WhatsApp number
  • Payment Information: UPI ID, bank account details, credit/debit card information (processed securely through payment gateways)
  • Professional Information: Current job title, company name, LinkedIn profile, work experience
  • Educational Information: Educational background, certifications

1.2 Information Collected Automatically

When you visit our website, we automatically collect:

  • Device Information: Browser type, operating system, device type
  • Usage Information: Pages visited, time spent on pages, click patterns
  • Log Information: IP address, access times, referring URLs
  • Cookies and Tracking Technologies: As described in Section 7

1.3 Information from Third Parties

We may receive information about you from:

  • • Payment processors (payment confirmation status)
  • • LinkedIn (if you connect via LinkedIn)
  • • Referral partners (referrer name, referral source)

2. How We Use Your Information

We use your personal information for the following purposes:

Course Delivery

  • • Processing enrollment and payments
  • • Providing access to course materials
  • • Sending class schedules and reminders
  • • Issuing certificates

Communication

  • • Responding to inquiries
  • • Sending course updates
  • • Providing mentorship support
  • • Sharing career opportunities

Improvement

  • • Analyzing course effectiveness
  • • Improving our curriculum
  • • Enhancing user experience
  • • Developing new features

Security & Legal

  • • Preventing fraud
  • • Ensuring platform security
  • • Complying with legal obligations
  • • Enforcing our terms

3. Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), we process your personal data based on:

  • Contract Performance: Processing necessary to fulfill our agreement with you (course delivery)
  • Legitimate Interests: Processing for our legitimate business interests (improving services, marketing)
  • Consent: Where you have given explicit consent (marketing communications)
  • Legal Obligation: Processing required by law

4. Information Sharing and Disclosure

We do NOT sell your personal information. We may share your information with:

4.1 Service Providers

  • • Payment processors (Razorpay, UPI providers)
  • • Video conferencing platforms (Zoom)
  • • Email service providers
  • • Cloud storage providers
  • • Analytics services

4.2 Hiring Partners (With Your Consent)

With your explicit consent, we may share your profile with our hiring partners for job opportunities. You can opt-out of this at any time.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights and safety.

5. Data Retention

We retain your personal information for as long as necessary to:

  • • Provide you with lifetime access to course materials
  • • Comply with legal obligations
  • • Resolve disputes and enforce agreements
  • • Maintain business records (typically 7 years for financial records)

You may request deletion of your account and personal data at any time (subject to legal retention requirements).

6. Data Security

Our Security Measures

  • Encryption: All data transmitted is encrypted using SSL/TLS (256-bit encryption)
  • Secure Payments: Payment information is processed through PCI-DSS compliant payment gateways
  • Access Controls: Limited access to personal data on a need-to-know basis
  • Regular Audits: Periodic security reviews and updates

While we implement robust security measures, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

7. Cookies and Tracking Technologies

7.1 Types of Cookies We Use

Cookie Type Purpose
Essential Required for website functionality, authentication, security
Analytics Understanding how visitors use our website (Google Analytics)
Preferences Remembering your settings (e.g., dark mode preference)
Marketing Showing relevant advertisements (if applicable)

7.2 Managing Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

8. Your Rights

Depending on your location, you may have the following rights:

Right to Access

Request a copy of your personal data

Right to Rectification

Request correction of inaccurate data

Right to Erasure

Request deletion of your data

Right to Portability

Receive your data in a portable format

Right to Object

Object to certain processing activities

Right to Withdraw Consent

Withdraw consent at any time

To exercise any of these rights, please contact us at support@pmpathshala.com. We will respond within 30 days.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than India. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

For Indian Residents

This Privacy Policy is compliant with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 of India. If you have any questions about this Policy, wish to exercise your rights, have concerns about privacy of your data or any privacy related grievances in respect of the Platform, then please register your complaint with a thorough description via email to support@pmpathshala.com addressed to our grievance officer.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.